Each customer has the right to withdraw from the contract and refund. We know that the fashion market is changing rapidly and dynamically, we understand that customers can change their minds. Returns in the factory factory factory FactoryPrice.eu apply to the entire order as well as its parts. Each of our customers has 1 business day to return the purchased products without giving a reason. However, we encourage you to provide it — all comments from our customers are very valuable, thanks to them we can improve our wholesale and solve problems on an ongoing basis.
What do the returns look like in the factoryPrice.eu clothing wholesaler?
Complete products are refundable, without signs of use or dirt. The goods should be returned in our original packaging, have tags and any accessories attached to the product (for example, a strap). It is worth noting that the customer sends back the parcel at his expense — a courier company or a registered shipment with the note “Contract return”. However, this is the only cost on the client side. Clothing wholesaler FactoryPrice.eu reimburses the entire amount of the order to the customer without any deviation.
The basis for accepting and accepting the return is to complete the return form by the customer. The relevant document can be downloaded in the tab Return of goods at FactoryPrice.eu wholesale. The return form must be attached to the package being sent, and it can also be sent by email to the wholesaler to firstname.lastname@example.org. If the Customer makes a statement of withdrawal from the Agreement electronically, he will receive confirmation of receipt of the information by e-mail. A completed return form with the necessary details must be attached to the package to be sent. These are the company’s registration data, the date of receipt of the order, the account number to which we are to make a return, the order number and the GM document. This information is necessary to complete the return. The refund of the amount shall be ordered in the same way as the payment was made.
FactoryPrice.eu clothing wholesale — why cooperate with us?
Our clothing wholesale offers more than 20,000 products from women’s, men’s and children’s collections. Every day we replenish our assortment with 100 novelties. Our warehouse is open non stop, and we ship worldwide orders in 24H. We also provide secure payments.